Ron Miscavige video - Building Your Reputation And Keeping It Up

You can gain more business if you have worked on creating a positive reputation. Customers will spread word about companies that have a good reputation. Remember, your image is everything, so protect it with all you've got! If you want to learn more about improving your business reputation, read the following article.

To better your business reputation, make sure you follow up with your customers. This is more true of larger businesses. Customers would like to feel as if they actually matter to your company. Automate follow-up systems to keep in touch. Ask customers for feedback on anything they bought recently.

Be positive and friendly over the Internet. Just posting an update online will not work; you have to communicate with your customers. If a visitor asks you a question in social media, be sure that you answer it as soon as possible. If it's a question that you aren't sure what the answer is, let them know that you're looking for an answer.

Be sure to keep a close watch on social networking platforms. Most consumers expect their comments and questions to be responded to. Try to reply the same day to any inquiries you receive. Because many business are not vigilant in responding, your promptness in response can make your business stand out.

Look at your presence on the Internet. It only takes one negative review to hurt your business. Monitoring bad search engine results can prevent negative things from getting to the top. Consider doing this monthly or every two weeks.

If you own your own business, be sure your employees are treated with respect. Take this very seriously, as it can hurt or benefit your reputation. People will avoid doing business with you if you are a bad employer.

Always manage your customer's expectations about how you personally do business. Always be upfront and honest with your customers, and admit any mistakes you make. You'll develop a good reputation by always being as transparent as possible.

After reading this, reputation management will be a piece of cake. Use what you learned and watch the positive effects. Begin dealing with your online reputation now.

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